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Tag: Salesforce

AI agents can transform public service in Singapore, Salesforce research reveals

Salesforce research shows 98% of Singaporeans are ready for AI agents in public services, offering 24/7 access, faster responses, and streamlined processes.

Salesforce report: 87% of Singapore SMBs using AI see revenue growth

Salesforce's new report reveals 87% of Singapore SMBs using AI report revenue growth, highlighting AI's impact on small businesses amid tech challenges.

Can AI make better decisions than humans?

Explore how AI is transforming decision-making, from boosting efficiency to raising ethical questions, and how businesses can balance AI with human judgment.

Agentforce 2.0 revolutionises digital labour for enterprises

Salesforce launches Agentforce 2.0, a digital labour platform enabling enterprises to scale with AI agents, improving productivity and customer support.

Salesforce: How ASEAN businesses will lead the AI-driven future in 2025

Salesforce shares its 2025 predictions for ASEAN, highlighting AI-driven innovations like autonomous agents, robotics, and specialised models reshaping business.

Salesforce announces major hiring spree to boost AI sales

Salesforce plans to hire 2,000 sales reps to meet AI demand, marking growth despite recent layoffs, as it focuses on expanding its AI offerings.

Half of Singapore workers hesitant to admit using AI in the workplace

A new study reveals that half of Singapore's workers are hesitant to discuss their AI usage at work, highlighting a need for better training and workplace culture around AI.

AI agents could win back consumer trust as confidence slips in Singapore

Salesforce research reveals how trustworthy AI agents can help brands win back Singapore consumers amid declining trust and rising expectations.

Warrix enhances internal communications with Slack to boost collaboration and efficiency

Warrix has transformed its internal communications with Slack, cutting time spent on meetings and improving collaboration by 30%.

Salesforce launches Agentforce to revolutionise customer service with AI

Salesforce’s Agentforce AI agents transform customer service with autonomous processes in sales, marketing, and support, driving business efficiency.

CIOs face challenges in adopting AI despite recognising its significance

Despite 84% of CIOs recognising AI's importance, only 11% have fully adopted it, as data and security issues continue to pose significant challenges.

RLC Residences partners with Salesforce to elevate customer experience

RLC Residences partners with Salesforce to transform customer experience using data and AI, setting a new benchmark in the real estate industry.