Monday, 23 December 2024
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Tag: Salesforce

Agentforce 2.0 revolutionises digital labour for enterprises

Salesforce launches Agentforce 2.0, a digital labour platform enabling enterprises to scale with AI agents, improving productivity and customer support.

Salesforce: How ASEAN businesses will lead the AI-driven future in 2025

Salesforce shares its 2025 predictions for ASEAN, highlighting AI-driven innovations like autonomous agents, robotics, and specialised models reshaping business.

Salesforce announces major hiring spree to boost AI sales

Salesforce plans to hire 2,000 sales reps to meet AI demand, marking growth despite recent layoffs, as it focuses on expanding its AI offerings.

Half of Singapore workers hesitant to admit using AI in the workplace

A new study reveals that half of Singapore's workers are hesitant to discuss their AI usage at work, highlighting a need for better training and workplace culture around AI.

AI agents could win back consumer trust as confidence slips in Singapore

Salesforce research reveals how trustworthy AI agents can help brands win back Singapore consumers amid declining trust and rising expectations.

Salesforce launches Agentforce to revolutionise customer service with AI

Salesforce’s Agentforce AI agents transform customer service with autonomous processes in sales, marketing, and support, driving business efficiency.

CIOs face challenges in adopting AI despite recognising its significance

Despite 84% of CIOs recognising AI's importance, only 11% have fully adopted it, as data and security issues continue to pose significant challenges.

RLC Residences partners with Salesforce to elevate customer experience

RLC Residences partners with Salesforce to transform customer experience using data and AI, setting a new benchmark in the real estate industry.

New research identifies key personas shaping Singapore’s AI-powered workforce

A new study by Slack highlights five AI personas among Singapore workers, revealing how businesses can better integrate AI into the workplace.

Salesforce unveils new AI innovations for improved productivity

Salesforce introduces new AI features in Slack and Tableau, with autonomous AI agents helping businesses boost productivity across various sectors.

Zoom scales back on stock-based compensation amid investor concerns

Zoom reduces stock-based compensation to address growing concerns over dilution as stock prices fall and economic challenges persist post-pandemic.

Salesforce to offer free AI training and open global AI centres

Salesforce offers free AI training through 2025 and opens global AI centres, investing over US$50 million to address the growing AI skills gap.