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Tag: Salesforce

Most Singapore consumers believe AI will reshape their financial services experience

A Salesforce report reveals 60% of Singapore consumers expect AI to transform financial services, but banks struggle to meet personalisation demands.

Singapore Airlines partners with Salesforce to enhance AI-driven customer service

Singapore Airlines partners with Salesforce to enhance AI-driven customer service, integrating Agentforce, Einstein, and Data Cloud for efficiency.

Salesforce to invest US$1 billion in Singapore over five years

Salesforce is investing US$1 billion in Singapore over five years to drive AI innovation, expand workforce development, and enhance local data residency.

Salesforce launches Agentforce 2dx to embed proactive AI into business workflows

Salesforce launches Agentforce 2dx, letting businesses add proactive AI agents into workflows to boost automation and efficiency.

AI agents can transform public service in Singapore, Salesforce research reveals

Salesforce research shows 98% of Singaporeans are ready for AI agents in public services, offering 24/7 access, faster responses, and streamlined processes.

Salesforce report: 87% of Singapore SMBs using AI see revenue growth

Salesforce's new report reveals 87% of Singapore SMBs using AI report revenue growth, highlighting AI's impact on small businesses amid tech challenges.

Can AI make better decisions than humans?

Explore how AI is transforming decision-making, from boosting efficiency to raising ethical questions, and how businesses can balance AI with human judgment.

Agentforce 2.0 revolutionises digital labour for enterprises

Salesforce launches Agentforce 2.0, a digital labour platform enabling enterprises to scale with AI agents, improving productivity and customer support.

Salesforce: How ASEAN businesses will lead the AI-driven future in 2025

Salesforce shares its 2025 predictions for ASEAN, highlighting AI-driven innovations like autonomous agents, robotics, and specialised models reshaping business.

Salesforce announces major hiring spree to boost AI sales

Salesforce plans to hire 2,000 sales reps to meet AI demand, marking growth despite recent layoffs, as it focuses on expanding its AI offerings.

Half of Singapore workers hesitant to admit using AI in the workplace

A new study reveals that half of Singapore's workers are hesitant to discuss their AI usage at work, highlighting a need for better training and workplace culture around AI.

AI agents could win back consumer trust as confidence slips in Singapore

Salesforce research reveals how trustworthy AI agents can help brands win back Singapore consumers amid declining trust and rising expectations.