Monday, 24 February 2025
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Tag: CX

Toku announces intent to acquire AiChat

Toku intends to acquire AiChat, Southeast Asia's leading AI-powered conversational customer experience (CX) platform. The combined technology and talents of both companies will accelerate Toku's vision of delivering a 360-degree CX platform tailored for APAC organisations.

Revolutionising the customer journey: The interplay of human ingenuity, technological innovations, and data intelligence

Imagine a world where every interaction with a business is frictionless, personalised, and meaningful. It's an environment where every...

What 2020 taught us about customer experience (CX)

We all know that the experience customers have with your brand is important. From when they hop on your...