Wednesday, 9 April 2025
28.9 C
Singapore
35.4 C
Thailand
21.9 C
Indonesia
28.6 C
Philippines

Tag: Customer Experience

Evento Seguro simplifies insurance access for event organisers in Brazil

Evento Seguro by Chubb makes event insurance easier for Brazilian organisers through a digital platform by Sympla and discovermarket.

Trust in digital services drops as privacy concerns drive consumers away

Most Singapore consumers have abandoned brands over data privacy fears, according to Thales’ 2025 Digital Trust Index.

Singapore service wait times hit 40 million hours as frustration grows

Singaporeans spent 40 million hours on hold in 2024, with rising service delays and growing support for AI and self-service tools.

Adobe: Redefining digital marketing in APAC through AI and privacy-first personalisation

Discover how Adobe helps APAC brands tackle data privacy, localise content, and embrace AI-driven marketing in a cookieless future.

Adobe and Microsoft introduce AI marketing agents in Microsoft 365 Copilot

Adobe and Microsoft unveil AI marketing agents in Microsoft 365 Copilot, streamlining campaign creation and cross-platform collaboration.

Adobe expands GenStudio to help marketing and creative teams meet growing content demands with AI

Adobe upgrades GenStudio with AI-powered tools and integrations to help teams scale content creation and streamline marketing workflows.

Adobe introduces AI agents to Experience Cloud to improve customer experience delivery

Adobe unveils AI-powered features in Experience Cloud to help businesses deliver personalised customer journeys and better digital performance.

Adobe partners with AWS and Amazon Ads to help brands improve customer experience

Adobe and AWS team up to offer AI-powered tools that help brands personalise customer experiences and streamline creative workflows.

Adobe introduces AI agent orchestration platform to transform marketing and customer experience

Adobe launches AI Agent Orchestrator and Brand Concierge to support enterprise-scale personalisation, automation, and customer experience.

Adobe brings AI-powered customer experience orchestration to the forefront at Summit 2025

Adobe launches new AI tools and partnerships at Summit 2025 to transform marketing and customer experience orchestration.

Adobe introduces new Firefly updates to streamline brand content production at scale

Adobe expands Firefly with video, 3D and GenStudio integration, helping brands scale on-brand content production with ease.

Smart Communications reveals 5 key trends shaping customer conversations in 2025

Smart Communications’ 2025 Trends Report highlights key trends in AI, personalisation, and modernisation, shaping the future of customer conversations.