Thursday, 21 November 2024
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Tag: Customer Experience

Warrix enhances internal communications with Slack to boost collaboration and efficiency

Warrix has transformed its internal communications with Slack, cutting time spent on meetings and improving collaboration by 30%.

FTC orders Sitejabber to halt misleading product reviews

FTC orders Sitejabber to halt using misleading reviews; claims point-of-sale surveys were misrepresented as actual product experience.

RLC Residences partners with Salesforce to elevate customer experience

RLC Residences partners with Salesforce to transform customer experience using data and AI, setting a new benchmark in the real estate industry.

Adobe: Transforming the digital landscape with insights from the APJ Digital Trends Report 2024

Discover how Adobe is leading digital transformation in the APAC region through Generative AI, personalisation, and customer experience, as highlighted in the APJ Digital Trends Report 2024.

Salesforce unveils revolutionary AI service agent

Salesforce's new Einstein Service Agent uses AI to transform chatbot interactions, providing autonomous, efficient customer service 24/7.

BT Group expands partnership with ServiceNow to enhance customer and employee experiences

BT Group expands its strategic relationship with ServiceNow to enhance customer and employee experiences through advanced AI and service management solutions.

Newgen introduces LumYn, the world’s first Gen AI platform for banking personalisation

Newgen Software launches LumYn, a Gen AI-powered platform for the banking industry, promising to transform customer interactions with hyper-personalisation.

Transparent AI as a foundation for trust and ethics

Explore the crucial role of AI transparency in building trust and ethics in technology, highlighting its importance, challenges, and future trends.

Affinidi: Pioneering the future of personalised experiences and data privacy in the digital age

Affinidi pioneers personalised digital experiences and data privacy with zero-party data and Holistic Identity, enhancing trust and innovation in Singapore’s digital economy.

Apple will launch Vision Pro in 10 countries after WWDC 2024

Apple plans to launch Vision Pro in 10 countries post-WWDC 2024 after training international staff, aiming to boost sales.

Salesforce launches new AI and data innovations to bridge the trust gap in ASEAN

Salesforce introduces trusted AI and data solutions in ASEAN, including Einstein Copilot and Tableau Pulse, to address the AI trust gap and enhance enterprise AI adoption with robust data integrations and innovations.

Revolutionising the customer journey: The interplay of human ingenuity, technological innovations, and data intelligence

Imagine a world where every interaction with a business is frictionless, personalised, and meaningful. It's an environment where every...