As artificial intelligence continues to make waves in the business world, security professionals face increasing pressure to integrate AI solutions into their workflows. However, new research reveals that many company leaders are overestimating AI's capabilities, leading to mounting stress for already under-resourced and under-skilled security teams.
According to a recent report from IDC and Expereo, 60% of Chief Information Officers (CIOs) noted that including AI within their security strategies has improved their reputation. This boost is a positive outcome for many, but it comes with a downside: 47% of these same CIOs reported that their board members have unrealistic expectations regarding AI's capabilities.
While enhancing personal profiles is beneficial, the report highlights another key issue. 39% of respondents said increased visibility and responsibility have made their jobs more stressful.
The rise of ‘AI-nxiety'
The pressure to incorporate AI into business practices has become so intense that some organisations are considering introducing a new executive role: Chief AI Officer (CAIO). This position would oversee AI implementations and the various opportunities AI presents. However, not everyone is optimistic about this development. 40% of those surveyed expressed concerns that the CAIO role might eventually absorb many of the responsibilities traditionally handled by the CIO.
Even more worrying for technology leaders, 38% of participants feared that AI could replace their role or a role within their teams. The concern is not limited to IT professionals either, with 46% believing that automation and AI could threaten jobs outside of the IT department.
Ben Elms, CEO of Expereo, commented on the growing challenges: “Technology leaders are at the forefront of driving innovation and transformation in their organisations, but they also face significant challenges and pressures from the business and the board. It's vital that CIOs align with their CEOs to ensure they are given the proper support by their stakeholders, teams, and external partners to help them make the most of a challenging but exciting technology landscape.”
Balancing opportunities and pressures
Despite the growing concerns, AI offers undeniable opportunities. Business leaders remain optimistic about AI's role in driving future growth. 68% of business leaders stated that now is the most exciting time to be in their position, while 71% are confident that their current technology strategies will support growth and efficiency.
However, with these opportunities comes a broader set of responsibilities for technology leaders. In addition to managing traditional IT tasks, CIOs are expected to drive digital transformation, explore new revenue streams, and justify returns on investment (ROI) for increased budgets. Only 7% of respondents said they have to justify ROI on budget increases, but that figure is expected to double to 12% over the next two years.
The rise of AI brings excitement and uncertainty to IT and security. While technology promises to transform many aspects of business, security professionals must balance growing expectations with the reality of what AI can achieve today.
