Friday, 4 April 2025
26.2 C
Singapore
27.2 C
Thailand
20.1 C
Indonesia
26.9 C
Philippines

Microsoft ends Skype credits and phone numbers in favour of subscriptions

Microsoft is discontinuing Skype Credits and Numbers and urging users to adopt subscriptions as it shifts focus from pay-as-you-go features.

Microsoft has quietly decided to discontinue the sale of Skype Credits and Skype Numbers this week, steering users towards subscription-based plans instead. These changes mark a significant shift for the platform, which has long been popular for its pay-as-you-go options and the ability to have a dedicated Skype phone number.

Say goodbye to Skype Credits and Numbers

Skype Credit allowed users to make local and international calls for years without committing to a monthly plan. Similarly, Skype Numbers gave you a virtual phone number connecting callers directly to your Skype account, making it a convenient tool for personal and professional use.

However, Microsoft has announced that these features will no longer be available to new customers. โ€œNew sales of Skype numbers and Skype credit have stopped, but customers can still use existing Skype numbers and credits,โ€ explained Amit Fulay, Microsoftโ€™s vice president of Teams and Skype.

He clarified that users could now opt for outbound PSTN calling services through Skype subscriptions. Free voice or video calls through Skypeโ€™s VoIP service remain unaffected by this change.

Existing users can still use their creditsโ€”for now

You’re safe for now if youโ€™re already using Skype Numbers or have Skype Credit. Existing phone numbers will continue functioning, and any remaining credit can still be used. However, Microsoft has clarified that topping up Skype Credit is no longer an option. This raises concerns that even existing users may eventually have to transition to subscription plans.

Notably, the current subscription plans donโ€™t fully replace the functionality of Skype Numbers. Users who rely on this feature to receive calls may find the transition particularly challenging.

A new direction for Skype

The decision to discontinue these features comes after Microsoft made headlines earlier this year for removing advertisements from Skype. The company has also introduced new tools like AI-powered image creation, signalling an effort to modernise the platform.

Despite these updates, Skype has struggled to compete with rivals like WhatsApp, Zoom, and FaceTime. Microsoftโ€™s acquisition of Skype in 2011 positioned it as a leader in online communication, but the rise of alternative platforms has overshadowed its relevance in recent years.

Meanwhile, Microsoft has shifted much of its focus to Teams, a communication app designed for professional and personal use. Launching an individual Teams version in 2020 has further reinforced this strategic shift.

For Skype users, removing pay-as-you-go features and phone numbers signals a definitive move towards subscription-based services, leaving some questioning the platformโ€™s future in an increasingly competitive market.

Hot this week

Nothing Phone (3a) Pro review: A mid-range marvel with standout zoom

Nothing Phone (3a) Pro blends standout design, powerful zoom camera, and smart features, making it a top choice in the mid-range segment.

Samsung Galaxy A06 5G offers modern features at an affordable S$228

The Samsung Galaxy A06 5G, with a 50MP camera and 5,000mAh battery, launches in Singapore on March 21, 2025, for S$228.

NTT DATA partners with UPS on 10-year digital transformation deal

NTT DATA signs 10-year deal with UPS to modernise IT infrastructure, support AI innovation, and manage data centre operations.

Synagie and HKT launch ShopHK to help Hong Kong brands expand into Southeast Asia

Synagie and HKT launch ShopHK, helping Hong Kong SMEs tap into Southeast Asia's booming US$600 billion e-commerce market.

MacBook Pro design overhaul expected in 2026

Apple might release a long-awaited MacBook Pro redesign in 2026, with OLED screens, improved portability, and more features.

Spotify introduces AI-powered ads and programmatic ad buying

Spotify unveils AI-powered ads and the Spotify Ad Exchange, making it easier for advertisers to reach Gen Z listeners with real-time bidding.

YouTube expands shopping affiliate programme in Singapore through Shopee partnership

YouTube teams up with Shopee to launch its Shopping affiliate programme in Singapore, giving creators new ways to monetise their content.

Misconceptions about STEM careers continue to deter young women in Singapore

New research shows stereotypes and lack of support are deterring young women from STEM careers, posing a risk to Singaporeโ€™s innovation goals.

Synagie and HKT launch ShopHK to help Hong Kong brands expand into Southeast Asia

Synagie and HKT launch ShopHK, helping Hong Kong SMEs tap into Southeast Asia's booming US$600 billion e-commerce market.

Related Articles